Brand Marketing & CX

Brand Marketing & CX

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ICAM Digital marketing uses an integrated process for brand building & story telling. We offer social media services, search engine services, and website design services. We create and manage top-performing social media campaigns for businesses.

Brand Positioning & Development

Every industry today is using social media on a daily basis. It is important that you keep your customers engaged and connected to your brand. We manage social media networks such as Twitter, Facebook, Google Plus and Instagram on our customers behalf. We use relevant social media marketing services to help businesses position & grow their brand in the right segments to meet their goals.

  • Brand Strategy & Architecture
  • Naming & Positioning
  • Identify & Experience
  • Voice & Messaging
  • Brand Health Tracking & Analytics

Campaign Management

ICAM Digital’s social media campaign services are proven to accelerate growth & get the best ROI on the advertising spends. By advertising through social media, 100% of our clients have seen results with pay-per-click advertising with optimized costs. We use various tools to track, report & strategize campaigns for best results.

  • Lead Generation Campaigns
  • Brand Awarenessd Campaigns
  • Social & Influencer Campaigns
  • Product Launch Campaigns
  • Reporting & Optimization

CONTENT SOCIAL & DIGITAL

We are a top full-service digital & social media agency based out of Atlanta – New Delhi – Gurgaon.specializing in fashion, luxury, hospitality, real estate, FMCG brands.

Services:
Content Creation | Social Media Management | Social Media Advertising | Influencer Marketing | SEO & SEM | Display Advertising

  • Content Strategy & Planning
  • Social Strategy
  • Influence & Outreach
  • Editorial Calendar & Content creation
  • Paid Media Strategy & Media Buying
  • SEO & SEM

Customer Experience Innovation

Delivering a great customer experience seems simple but that's not the case. ICAM Digital helps build an extremely efficient, highly personalized, and well-timed process along the customer journey. Awesome experiences require brands to treat their customer more like humans rather than just a metric. Personalization is no longer about automated emails or promotions, its all about AI / Big Data to analyze customer information to offer futuristic personality into the brand using customer journeys.

  • Strategy & Research
  • Journey Mapping & Experience Design
  • Co-Creation Worships
  • Rapid ideation & Validation
  • CX Roadmap & Innovation Managment

Customer Relationship Management

We help business leaders understand, envision and realize business transformation with our unique focus on mobility. From developing new revenue streams to recalibrating organizational structure and developing a customer-centric outlook, we drive the transformation needed to 

  • Customer Experience Strategy & Plan
  • Customer Journey & User Stories
  • Customer Loyalty Programs
  • CRM Platform Implementation
  • CRM Analytics