We design digital commerce platforms that elevate the customer experience for the most beloved brands.
Digital Commerce Strategy
In a digital-led and experience driven economy clients engage us to help them envision and create digital strategies to be future ready. Some of the platforms we work with are Magento, Drupal, WordPress, Shopify & BigCommerce.
- Operational & Technical Assessments
- Platform Evaluation & Recommendations
- Omni-Channel Technical Architecture Planning
- Retail Data & Application
- Integration/API Layer, Peak Traffic readiness & Capacity Planning
Mobile & Web Commerce
As a strategic partner we craft digital-mobile-first brand strategies, interactive experiences and eCommerce presence that differentiate and resonate in today’s consumer-centric & ever changing business environment.
- Headless & Omni-Channel Commerce
- Creative Design & Digital Rebranding
- E-Commerce & Mobile Platform
- Omni-Channel Integration Support
- Post-Launch Support & OS Upgrades
Mobilizing the Store
Retailers are ready to displace the traditional cash register completely. Retail stores are shifting to a world of customers using mobile POS (mPOS) technology. This improve’s the overall in-store experience. The mPOS integration allows retailers to achieve a omni-channel commerce environment.
- In-Store Systems Integration
- Mobile Point of Sale/KIOSKS
- Mobile Clenteling
- Mobile Self-Checkout
- Digital Commerce Store
Mobilizing Catalogs & Call Centers
ICAM helps build a 360-degree solution for the on-boarding, cleansing, synchronization and publication of product data. This also allows customers to manage any unstructured content such as images, videos, audio, documents and more using built-in Digital Asset Management technologies. Customers can import metadata from images, configure custom metadata fields for cross-sell / up-sell opportunities.
- Online Digital Catalogs, Mobile Catolog Apps
- Customized Call Center Applications
- Order Management System Integration
- CRM System Integration
Many businesses today are still struggling with the delivery of their mobile payments enablement. ICAM helps create a seamless experience for clients, This requires developing a comprehensive mobile payments strategy that addresses both the technology enablement and the creation of a differentiated product experience. ICAM works with various technologies such as Apple Pay, Samsung Pay and Android Pay, MasterCard, Visa and PayPal & more.
- Apple Pay
- Android Pay
- Samsung Pay
- Google Wallet
- Additonal Platforms
Customers expect more and more from the digital space. When they interact with this party systems online, they need to be able to communicate seamlessly to provide realtime information. ICAM helps in API integrations with other systems to serve the customers with the right transactional information be it eCommerce, automated responses or sequenced emails based on personal in-store transactions.
- Retail & Order Management
- ERP & Warehouse Management Systems
- Product Information
- Managed Systems
- Payment Systems
- Content Management & CRM Systems